RETURNS

Your satisfaction is our priority!

To guarantee your satisfaction, we offer a 14-Day Money Back Guarantee.

We will be happy to accept your return within 14 days, starting from the day you receive the products, 100% money back guarantee as long as you meet the Return Conditions below:

Return

To make a return contact us at hello@cosmicweaves.com indicating that you intend to exercise the right of withdrawal. If possible, please mention the reason to help us improve the quality of our services.

Reimbursement

Upon the receipt of your package, your products will be examined and a full refund will be issued to your bank account within 10 business days. Refunds will be processed to the original payment method within 10 days of receiving the returned item.

Return Conditions

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. Used-looking products, or products damaged by the customer will not be eligible for refund. Customers are responsible for the return postage cost. The product must be returned in its original, undamaged packaging.

Defective Product

If an item received is faulty, contact us at hello@cosmicweaves.com

Exchange

It is not possible to exchange items but you can return them with the Return Conditions above.