FAQs

RETURNS

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WHAT IS YOUR RETURN POLICY?

If you are unhappy with your purchase, please contact our customer service at hello@cosmicweaves.com with your order number and reason for return.


All purchases made at Cosmic Weaves can be returned within 14 days starting from the day you receive the products.


To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. Used-looking products, or products damaged by the customer will not be eligible for refund.

You will be responsible for the return shipping costs.

Refunds will be processed to the original payment method within 10 days of receiving the returned item.

WHAT IS YOUR EXCHANGE POLICY?

At Cosmic Weaves, we understand the importance of customer satisfaction. We offer free replacements for any faulty or damaged items.

For exchange of sizes, please contact our customer service.

WHEN WILL I RECEIVE MY REFUND?

Refunds will be processed to the original payment method within 10 days of receiving the returned item.

SHIPPING

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WHEN WILL MY ORDER SHIP?

Items are dispatched from Italy within 2 business days. Shipping time varies from 3-5 business days

WHERE DO YOU SHIP?

We ship all over the world

HOW LONG DOES SHIPPING TAKE?

Please refer to our shipping/delivery policy

CUSTOMS & TAXES

Cosmic Weaves is not responsible for any additional charges associated with international customs & taxes.